playlist does not synch for offline use in bb 9900

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playlist does not synch for offline use in bb 9900

KarolisM
Casual Listener
reinstalls does not help. have a lot free memory. have premium account.
what to do?
4 Replies

Liam
Community Legend

Do you have a decent internet connection?

Richard
Roadie

It looks like you currently have three devices registered to your account for offline use.

 

Can we try resetting these for you? It'd mean syncing everything again from scratch, but might help with your issue.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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KarolisM
Casual Listener
Yes go ahead please and thank you in advance!
Is it that three devices are too many for one account?:)

Richard
Roadie

@KarolisM wrote:
Yes go ahead please and thank you in advance!
Is it that three devices are too many for one account?:)

Done!

 

And three is the limit per account at the moment, yes

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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