Help Wizard

Step 1


[playstation] [account] [games]

[playstation] [account] [games]






Playstation 4

Operating System

playstation 4 OS 8.00 and other before


My Question or Issue

When i play a game in a persistent universe like The Crew 2 or Elite Dangerous spotify will not let me choose another playlist from my playstation 4 quickbar and say "association with psn account needed". I must close the game, restart (re-login) spotify and relaunch the game. Normally the association is automatic when i log to spotify from my PS4 as the login screen says. This had happen randomly and for two years now and i never found any topic about it. It has happen when i was in free version and it happen now in premium also, I think my router is correcly configured I'm in NAT 2, my UPnp is enabled ( i play persistent universe games).


Thanks for your help, otherwise i'm very happy with spotify


2 Replies

Hey @koan95300, thanks for reaching out to the Community!

Sorry to hear this. For this particular case, I'd recommend getting in touch with PlayStation via this page


Hope this helps. 

Billy-JSpotify Star
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Thank for the advice biily-j, i'll do it as soon as the chat box will be
available, for now Sony seems to experience connections issues themselves

Again Thanks a lot. Appreciated

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