Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

"Here is Spotify on Sonos. Sorry on Sonos is offline."

"Here is Spotify on Sonos. Sorry on Sonos is offline."

I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. Sonos is set as default music speaker in Alexa.app and the Sonos Skill is enabled.

 

The problem is when I say "Alexa Play Spotify" I get "Here is Spotify on Sonos. Sorry on Sonos is offline." I can play Spotify on the Sonos using Spotify Connect or the Sonos app, but can't get Alexa to control it. Help?

 

Plan: Premium

Country: USA

Device: iPhone 8, Macbook '13

Operating System: iOS 10, MacOS

Reply
0 Replies

Suggested posts