Help Wizard

Step 1


"Song not available" for all music

"Song not available" for all music

My spotify account works on all of my decvices except my dell laptop.  I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.  For some reason my Dell laptop tells me the same thing for every song: "This song is not available.  If you have the file on your computer you can import it".


Its the same for every song & tells me the same thing even when I try to use the Spotify Radio.  I tried deleting it & downloading again, singing in/out, restarting the computer.  I can't seem to fgure it out.  Does anyone have a suggestion?


Also, IU am a premium member & I did check to make sure I am actually online. 

1 Reply

Hey, welcome to the Community!


Can you let us know what device/operating system and Spotify version you're currently using?


We'll see what we can suggest.

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