"your client does not have permission to get URL"

"your client does not have permission to get URL"

I try to reinalll spotify on my ipad. If I tap the button to log in or ask for help, I get the message
1 Reply

Hey @MrPurvis,


Thanks for posting in the Community and welcome.


In this case, would you mind sharing with us the exact make/model and OS along with the Spotify version you are currently running?


On another note, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.


Lastly, just to confirm, is this happening over WiFi? 3G/4G? Ethernet? Do you notice any difference if you switch the internet connection you're using?


Keep us in the loop!

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