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redeem premium, it asks for my address but doesn’t allow me to add it.

redeem premium, it asks for my address but doesn’t allow me to add it.

This is an ongoing problem. I’ll try to redeem my premium but when I go to redeem it, it says error accrued and says I need to insert my address but will not let me put it in.
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1 Reply

Hey,

 

Thanks for reaching out.

 

As a first step, can you please try again using a different device and a different connection by a different provider? Also, is it possible to send us a screenshot of the error message you're receiving so we can investigate further?

 

Keep us posted.

MihailYModerator
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