samsung tv error

[alex_meneses]

Plan

Premium

Country

 PORTUGAL

Device

SAMSUNG TV

Operating System

N/A

My Question or Issue

 Anyone knows why this is happening?

[Alfredo]

Hey @alex_meneses.

Thanks for reaching out to the Community!

Right now, Spotify requires the Tizen operating system (version 2.3 and above), available on Samsung Smart TVs produced from 2015 onwards.

I suggest making sure your TV's OS is up to date, but you may also need to check your TV's model to make sure it's compatible.

All the best.

[alex_meneses]

its been working fine up until a week ago

[Alfredo]

I understand.

Were you able to check your TV's OS version, and the model? If you have the model number, but you're not sure what year it's from, I suggest reaching out to Samsung.

Cheers.