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samsung tv error

samsung tv error

Plan

Premium

Country

 PORTUGAL

Device

SAMSUNG TV

Operating System

N/A

 

My Question or Issue

 Anyone knows why this is happening?

WIN_20180708_13_49_53_Pro (2).jpg
Reply
3 Replies

Hey @alex_meneses.

 

Thanks for reaching out to the Community!

 

Right now, Spotify requires the Tizen operating system (version 2.3 and above), available on Samsung Smart TVs produced from 2015 onwards.

 

I suggest making sure your TV's OS is up to date, but you may also need to check your TV's model to make sure it's compatible.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

its been working fine up until a week ago

I understand.

 

Were you able to check your TV's OS version, and the model? If you have the model number, but you're not sure what year it's from, I suggest reaching out to Samsung.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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