sometime spotify connect disappears

Reply

sometime spotify connect disappears

Yovelcohen
Newbie

Plan

Premium

Country

Israel

Device

(Samsung Galaxy 9, Lenovo ThinkPad )

Operating System

( Android Oreo, Linux)

 

My Question or Issue

Hello,

sometimes when I try to connect to my tv with my computer or phone ( all three on the same Wi-Fi), I get only the option to connect using google cast and Spotify connect. at least from my experience, connect is a lot more stable and better than cast, is there any way I can return that option? 

btw, Spotify does offer me Spotify connect to connect my phone to the computer.

1 Reply

Jeremy
Moderator
Moderator

Hey @,

 

Thank you for reaching out to us here in the Community. We're happy to help.

 

Can you try the following:

  • Check if the Spotify version and device firmware are up to date
  • Restart your router

If that doesn't do the trick, can you perform a clean reinstall? This will make sure there's no old cache files causing this.

 

Keep us posted. We're always one reply away 🙂

Cheers!

JeremyModerator
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