Hi @ahmedsiam471 ,
Thanks for posting in the Community! We've moved your post to a relevant Help Board where it fits better.
If you are experiencing payment issues for your account, you can read our FAQ article here, to get more insights how to troubleshoot your situation.
If the above doesn't help you, then we advise you to contact our Support team, who can take a closer look at your personal account and help you out to return to your Premium experience.
Hope you find this useful. Keep us posted if you have any questions.
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