Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

unable to play john sinclair

unable to play john sinclair

Plan

Premium

Country

germany

Device

PC, Huawei, nexus 7

Operating System

windows, android

 

My Question or Issue

i can't play songs from john sinclair on all my devices including webplayer.

i have tried: reinstalling, loggig out and in again.

however i can download the songs to listen offline but they won't play.

 

error message: spotify can't play this rigth now. if you have the file on your computer you can import it.

 

Reply
1 Reply

Good day! This may occur when the agreements with artists, distributors or labels may be ongoing.

I suggest you to take a look at this article to learn more about this process:

https://support.spotify.com/using_spotify/troubleshooting/content-missing/

 

Have a nice day!

Suggested posts