Help Wizard

Step 1


where is my music?ANY music?

where is my music?ANY music?



I just upgraded to spotify premoum a few days ago.


Since that, any and all music I try to play-   " this song is not available .if you have the file on the computer you can import it".


For all my playlists, all my as well.I cannot play ANYTHING.


Not at home[[windows], nor on my phone[car]


Yes, I've rebooted spotify and /or entire box.



what is going on?



1 Reply



Check this thread:


Try clearing the cache:


Log out of Spotify and then close the program.

Browse to the cache. The default location should be C:\Users\%Username%\AppData\Local\Spotify\Storage and delete everything inside the folder.


Delete the folder C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\ There is a folder for each profile that has been logged into Spotify on that computer account.


Going back to a previous version is another possible solution.


Check this thread out:


osorniosSpotify Star
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