404 on Premium Family invite page

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404 on Premium Family invite page

wezil18
Newbie

Plan

Premium Family

Country

US

Device

Windows 10, Android 10

Operating System

Windows 10, Android 10

 

My Issue

Just switched to Premium Family and trying to invite family members.  However, the Premium Family page is stuck on the three dots loading animation. Using Firefox 73.

 

Web trace shows a 404 on the GET call to https://www.spotify.com/us/home-hub/api/v1/family/home/

 

Things I have already tried which didn't work:

  • Sign out and in
  • Incognito Window
  • Different Browser (Edge)
  • Mobile page loading eventually says to Try Again
1 ACCEPTED SOLUTION
Solution!

Emilia_8
Rock Star 10
Rock Star 10

Hello @wezil18, @cedfo and @Teree_css

 

Thank you for reaching out here in the Community!

 

This should now be fixed. 

It'd be great if you could confirm whether you're able to access that page again. 

 

Keep me posted! 

Emilia_8Rock Star 10
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