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Acaban de jaquer mi cuenta, necesito ayuda, tengo una cuenta primium?

Acaban de jaquer mi cuenta, necesito ayuda, tengo una cuenta primium?

Mi cuenta a sido vulnerada, necesito saber si esto es algo frecuente.
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

If someone accessed your account without permission, you can perform a security process to recover it. First, we'd recommend checking and following the steps mentioned in this article.

 

However, in case you don't have access to your account anymore, since we don't have access to user's accounts in the Community, we'd recommend contacting our Customer support directly so they can take a look at your account and help you further.

 

Hope this helps. If anything else comes up, don't hesitate to ask.

OscarDCModerator
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