Help Wizard

Step 1


Account mistakes?

Account mistakes?

Hi there, by mistake my Premium for Family account was changed to a Premium account, and I want to change it back to Premium for Familiy, and continue as is. This seems not to be possible?


1 Reply

Hey @z356y-x_vw5y, welcome to the Spotify Community!


That's odd. If right now you have a regular subscription with your account, you should be able to upgrade your subscription to the Premium for Family plan if you log in with your account here. We suggest that you try it from a computer, using a Google Chrome incognito window if possible.


Let us know how it goes. Have a great day!

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