Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Adding members to the family plan

Adding members to the family plan

Plan

Family Premium

Country

Canada

 

My Question or Issue

I just started a premium family account and I was able to add my dad on to it no problems, but now I'm trying to add my brother and we keep getting the same message 603- oops something went wrong, please try again. This is very frustrating since not even 30 minutes earlier I added someone with NO PROBLEMS.

Reply
1 Reply

The only thing I could think of that could be causing a problem would be your brother's account itself. Email Spotify directly if you can't find any issues with the account.

Suggested posts