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Addresses don't match

Addresses don't match

 

Plan

Premium

Country

U.S.A.

 

I got kicked out of my family's premium plan and when I got reinvited, it keeps saying that my address doesn't match. We have checked multiple times and the address the main account has listed and the address that I entered are exactly the same. 

 

Reply
1 Reply

Hi there @Jackawackadoo,


Thank you for reaching out to the Community,

 

To start with, can you make sure that your country match the country of the street you're trying to enter? You can check that on your account page.

 

If it does, can you try in an incognito/private window to see if it makes any difference?

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Take care!

JeremyModerator
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