Ads in premium

[Fjeboo]

Since of today, ads are being played during podcasts. Not only do I have a premium account, which means I should not have any ads at all, the ads that are being played are in a different language. I have logged out I have reinstall the app on my phone, but still the problem occurs.

Plan

Premium (family)

Country

Netherlands

Device/Operating System

iPhone 7/iOS 12.0.1

[Billy-J]

Hey @Fjeboo, and welcome to the community.

Hope you're doing great!

Does this happen with a certain podcast or within Spotify in general? Also, could you send me a link of the podcasts this happens to, so I can take a look?

Keep me posted 🙂 

[Fjeboo]

Hi Billy,

I’ve only noticed it so far with this podcast: https://open.spotify.com/show/6nYCARKKZ5UvaUedL6KEu3?si=6jOr_WKCR_-tkV95X8pwQg

but I haven’t checked out many more on Spotify. They come at time-intervals (so let’s say, every 20 minutes? Not exactly sure), so not at one point in de cast. Hope you can find something!

[Billy-J]

Hey again @Fjeboo.

Thanks for the info! Could you try logging out/in to see if that helps? Also, next time the ad shows up, please send a screenshot of it so I can take a look.

Thanks!