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BEEING CHARGED FOR CHANGING MY CREDIT CARD

BEEING CHARGED FOR CHANGING MY CREDIT CARD

I pay my spotify with credit card, however I needed to change the card and then I've been charged seven reais (brazilian coins) for that, this is absurd! 

Plan

Premium Family 

Country - Brasil 

 

Device

(iPhone 13)

 

My Question or Issue

I want to understand why Spotify charged R$ 7,00 (seven reais in brazilian coins) for change from one credit card to another. 

Reply
2 Replies

Hey @25803992 ,

 

Thanks for reaching out.

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

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Bom dia, fui adicionar meu cartão na opção "CARTÕES DE PAGAMENTOS SALVOS" e também recebi essa cobrança indevida de 7 reais. Não mudei meu plano, só adicionei meu novo cartão. Espero meu reembolso ou farei o cancelamento do meu plano. 

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