Banned from family

[#1]

Was kicked of of family premium suddenly. And now I can't join the family again for 12 months

[Maxim]

Hey there,

Thanks for reaching out.

I recommend checking your email inbox for one or multiple emails from Spotify. You were likely asked to verify your address 🙂

Let me know how it goes!

[jchong8250]

I have the same problem. I got the email to verify the home address, but it doesn't work. I can't log back into my family account even with the "re" invite email and I can't verify my home address with the email spotify sent. It says I can't log back/join in for another 12 months. What do I do now? I live with my family!

[arjs1985]

I also have this problem. I'm now stuck with two Family Plan subscriptions for the same 4 person family. 

[Novy]

Hey folks, 

Thanks for the replies. 

We'd suggest reaching out directly to our Support here. They can check your accounts and provide further help if possible.

The Community will be here if anything else comes up.