I've been subscribing to Spotify Premium Family for quite a while.
Today 28/4/2020 I receive a sms says my card was charged for Spotify Premium as usual. Alright I'm fine with that.
However since, i'm no longer using spotify as much as before.
So I decided to cancel my premium subscription.
Logged into my account and cancel my premium subscription,
expecting 2 results. Either
1) I am able to enjoy premium service for another month as I've just paid it.
2) Spotify will refund to me
I logged into spotify and found out that my spotify status has changed to free.
So does that means that spotify will refund to me?
I tried to look for customer for spotify to clarify the issue, but I couldn't find them at all.
Would be really thankful if anyone could help me with this question.