Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Thank you for reaching out to the Community!
Apologies for the delayed response, we just came across this thread.
Content we identify as explicit is based on information we receive from rights-holders, so it’s possible some explicit content will still play even if you’ve blocked explicit-rated content. The explicit filter covers both songs and podcasts, as well as audiobooks.
For Family plans, one can also set the explicit filter for family members from the main Family account.
@zraii - please make sure the filter is enabled as the second suggestion has the 'E', so it is indeed marked as Explicit.
And @familyman7 - the blurred podcasts should have had the Explicit tag.
The content rating is directly linked to the metadata and every podcaster has the responsibility of tagging their content accordingly, which in these cases has simply not been done.
If you'd like to report a podcast as explicit, you can do so by following the steps here and our support folks will take care of your request.
You can also suggest the option to report content as explicit via the app on our Ideas board so that it could get support from other users as well. To do so, take a look at this page to see how posting Ideas works.
And while on the topic of Ideas - this one may be of interest to you. Should you feel like it, you may leave a Like to show your support!
Tip: If you're interested in how ideas work and how your feedback reaches the right teams here, you may also check this page out.
In case there's anything else we can do for you in the meantime, do let us know!
We'd be happy to help 🙂