Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Buttons not working

Buttons not working

Plan

Premium for Family

Country

 Indonesia

Device

(Android)

Operating System

(Android)

 

My Question or Issue

Tried to add  a family member but send invitation button did not work, it was grey.

Tried to cancel subscription and rejoin the premium for family, button also did not work.

Tried with other browsers also did not work.

App on mobile device now does not work.

Reply
2 Replies

Try deleting the app entierly and then redownloading it. Hopefully that will restore it. 

I'm having the same issue on the app as well as the web site. Also no empty slots exist to add family members.

Suggested posts