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Cambio de administrador

Cambio de administrador

Lo Plan

Premium

Country

Mexico

Device

iPhone 13

Operating System

(iOS 10

 

My Question or Issue

Como cambio al administrador de la cuenta familiar? Soy yo y ahora será mi marido

Reply
1 Reply

Hi @marce_albeniz,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

At the moment, there isn’t a way to change the plan manager of a Premium Family plan; however, you can cancel the existing plan, and then your husband can start a new Premium Family plan as its plan manager.

 

You can cancel the existing Premium Family plan by following these steps:

  1. Log in to your account page
  2. Under Your plan, click Change Plan
  3. Scroll to Spotify Free and click Cancel Premium

At your next payment date (which you can view on your account page), the accounts of each member of the old Premium Family plan will revert to the free plan. At that time, your husband can start the new Premium Family plan here and then invite the other members of your residence by following these steps.

 

Bear in mind that to accept the invites to Premium Family, members must live at the same address as the plan manager. Also note that members can only switch between different Premium Family or Premium Duo plans once a year.

 

For more information about how Premium Family works, feel free to check out this support article as well as this FAQ article.

 

Let me know if you have any other questions, and have a good day!

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