Can't Enter Credit Card Info

[user-removed]

Plan

Free/Premium

Country

Philippines

Device

Samsung Galaxy J4+

Operating System

Android 9

My Question or Issue

I wanted to pay for premium Family however it won't let me enter my credit card details because when I tap on the credit/debit option it only takes me to cellular load payment.

[OneByBoo]

Hi there @user-removed,

thanks for reaching out !

Could you please add some screenshots showing what you see on your screen and what happens when you try entering your credit card ?

Note: make sure to hide any sensitive info shown

Thanks 🙂

[user-removed]

I just got it working by tapping on PayPal instead of Credit/Debit. You guys should still check on it.

[OneByBoo]

Hi @user-removed,

thanks for the update !

Glad to hear it all works now.

I'll make sure to pass your feedback on to the right teams.

Thanks again 🙂