I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE was listerning to. Can't they be separate like Netflix? Isn't there a way for her to listen to her stuff and me to listen to my stuff simultaneously without it crossing over like that? Any help would be appreciated. Thanks.
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Thanks for reaching out.
It sounds like all family members are trying to use the same Spotify account to listen to music at the same time. To be able to listen to music at the same time, all family members need to have their own Spotify account. If they don't have a Spotify account yet, they can sign up on http://spoti.fi/2e1FH6k.
You can learn how to invite family members to your Premium for Family plan here: https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/
She's most likely still logged into your account in her app. I'd recommend telling her to log out and log back in using her account.
Thanks and let me know how it goes 🙂
Hi there @Cvore2004,
The idea behind not being able to play music simultaneously on several devices with one account is to enable users to keep their individual listening history and habits intact. This way you'll only get recommendations that fit your personal taste.
This wouldn't work so well if 5 different users listen to different music genres and podcasts all the time on the same account.
Hope this clears things up 🙂