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Can’t accept family invitation

Can’t accept family invitation

When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account

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1 Reply

Hey @Fran_chavarri, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a closer look at your account to see what's going on.

 

Hope that helps.

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