Can't add to Spotify Family

[Nev1ll3]

Plan

Premium Family

Country

 UK

Device

xperia x

Operating System

(Android Oreo)

My Question or Issue

 I have been trying to add my mum to my family plan but she keeps getting an error message "YOU'RE UNABLE TO JOIN THID FAMILY PLAN"  I had already sent the invite some time ago and she was connected but it stopped working recently without explanation.  I have resent the invite multiple times but it keeps failing. 

[Brunelicia]

Hey there,

I’d recommend reaching out to Spotify for more help with this.

You can find some more info here on how to do this.

I hope this helps! 🙂