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Can't change plan from Individual to Family. Get the error

Can't change plan from Individual to Family. Get the error

I have individual premium plan, and I want my relatives to be in family plan. When I want to change plan I receive an error: you are not eligable for this plan. But I don't understand why?
I have georgian account, but its considered as EU, so I dont think the feature shouldn't work
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1 Reply

Hey there,

 

Thanks for reaching out.


Are you using some kind of VPN/Proxy to make it look like you're in a different country? 🙂 That can cause issues like this if, for example, a certain plan isn't available in the country your VPN is from.

 

Let me know!

MaximSpotify Star
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