Can't figure out how to use Premium Family

[stearns86]

I am trying to use Premium for Family.  Sent the invite to the email addresses.  When I hit "accept invite" it just takes me to Spotify account and is asking to update my payment options.  None the less it isn't allowing me to set up on multiple family members and I have updated payment.  No idea what the invite code is for.  

[Luke]

Hey @stearns86,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke