Can't join family plan once every 12 months

[#1]

I'm trying to invite my husband to the family plan. We were on duo plan before. When he click on the invite, Spotify mentionned he can't join that plan once every 12 months. But we were with the Duo Plan just before.

Help. We use Spotify all day long.
Thanks !

[Maxim]

Hey there,

Thanks for reaching out.

If he's seeing that error message now, it means that he already was part of two Duo/Family plans in the past 12 months. 🙂

You can only switch plans once every 12 months, so if you're part of plan A, for example, and leave to join plan B, that works.
If you, however, now leave plan B to join plan C, that won't work and you'll need to wait 12 months from the day you joined plan B.

This only applies when joining plans owned by different accounts, though.

Hope this clears things up!