Can't join family plan

[mila75]

Plan

Family premium

Country

Chile

Device

Galaxy A52

Operating System

Android

I changed from family plan A to family plan B, family plan B was cancelled on accident and i was invited once they paid for it again, i can't join the plan again and the page tells me that i can only change plans every twelve months, however everyone else on the plan could rejoin it, even one of them that had changed plans before aswell. I don't know what to do.

💔

[Maxim]

Hey @mila75,

Thanks for reaching out.

You can always re-join the plan you were last in. Even if the plan gets gets canceled and a new one gets created by the same account, you'll still be able to re-join.

Since you're getting the error message, the plan must've been created by a different account than before. There's, unfortunately, no way around this policy.

I hope this clears things up! 🙂