Can't join in family plan

[#1]

Hi. I am unable to join in my current family plan. I have been using this plan for over a year now and upon renewing, i got a message that "you can't join this plan, you can join someone else's plan once every 12month"

[Maxim]

Hey there,

Thanks for coming to the Community.

Can you tell me what your current plan is? You can check this at https://www.spotify.com/account/. 🙂

Also, have you started a new plan on a new account or are you trying to re-subscribe?

Let me know 🙂