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Cannot add family members

Ap85
Newbie

When I add family members it says "unable to join family plan" when I try to add them.

1 Reply

Alfredo
Roadie

Hey @Ap85.

 

Right now, all members of the Premium for Family plan must live in the same physical address, as stated on the T&Cs.

 

If you're living in the same address, try clearing your browser's cache and cookies or using an incognito window to invite them, and accept the invitation.

 

All the best.



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