Cannot go offline

[fishbones1]

Back here again at this wonderfully archaic and time intensive way to get help.  I have premium and no matter what we do, my wife and I cannot listen to different music at the same time. She can go offline on her app but mine will not let me and even when hers says she is offline, it still shows on my phone as playing.  

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim]

Hey @fishbones1 ,

Thanks for reaching out.

One Premium account is intended to be used by a single individual, not multiple 🙂 I recommend checking out Premium Family, where up to 6 family members can be part of the plan and each person on the plan uses their own account, so no one shares a password and everyone keeps their own saved music and playlists.

For more info regarding Premium Family, check this out.

Hope this helps!