Cannot login to kids app with partner account/phone (non-plan manager)

[ifaour]

Plan

Premium (family plan)

Country

Ireland

Device

Redmi Note Pro 10

Operating System

Android

My Question or Issue

1. My wife purchased a family plan (she is the plan manager)
2. She invited me to the plan and I accepted
3. She successfully created a kids account and it's working on her phone
4. I installed the kids app on my phone and tried to login but getting the error:

Hi XXXX

Only a Premium Family plan manager can create a kids account

Expected Behavior

1. when I login to the kids app, I'm allowed to see the kids accounts under this plan for me to choose from since I'm NOT creating a new kids acocunt OR
2. Allow the plan manager (my wife) to designate another family member (me in this case) as a joint plan manager or maybe a separate role with less permissions like a guardian account, so that I can login to the kids app as well

Final thoughts

This is a HUGE issue for us, I'm the one that drives our kid and having the kids app on my phone is essential, but if my wife will have to use her credentials on my phone then this defeats the purpose of the family plan to begin with?

I appreciate if a product manager can take a look at this. Otherwise, if there's a solution, would love to hear it.

[Jeremy]

Hi there @ifaour,

Thank you for reaching out to the Community.

At this time it's only possible for the plan owner to log into the kids account.

We understand, however - you can either sign into your wife's account or you can take over the Premium Family subscription.

We're always testing things by adding or removing features to make Spotify better overall and we’re constantly aiming to improve our features. We’re sorry that this means you’re not able to use Spotify like you wish to do at the moment.

You can read more about how your feedback reaches Spotify here.

Once again - thanks for the feedback, we appreciate it. Let us know if we can help you with anything else. 

Take care!