Cannot verify my address _ keeps saying try again

[rojiar22]

I am part of a family plan. I was asked to verify my address but when I enter the address, it says try again. When I put only the street name, it says it doesnt match the address on the account!

[osornios]

Hey @rojiar22 

You should try verifying from a different device, and see if that does it.

Just make sure to type the address exactly as the Admin did, and also be sure to use the same Internet connection (Home network) regularly.

Hope it helps. 🙂

[kikionthecloud]

Hey @osornios, I'm also having the same issue and I have already tried with multiple browsers/devices and in the incognito window I'm on the same network as the main account holder but still can't verify it. I believe there might be some problems with the fact that the street is also not found when I search for it in Google Maps although that's my house like.