Hello, i got the Spotify family account, but i can't seem to add members. When i send them the link, and they try to log in, it says that we are not in the same country, which is incorrect. Because we literally do live together.
The screenshot is in german, but it says that the account is in a different country and that we need to be together to be able to join.
Solved! Go to Solution.
For a Premium Family plan to work, all invitees should resign under the same country and address as mentioned above.
In case one of the terms isn't fulfilled, the plan wouldn't allow the owner to add members or for members to get added.
In addition, each Spotify account must have a country listed on the profile with a matching payment method which was issued in that same country.
I'd recommend reading more about the Family Plan on the official support page here.
I'm always around, let me know if you have further questions 🙂