Change to Family (Gift Card still active)

[Matze8]

Hello,

I'd like to change my account to Premium Family.

But what happens to my already bought subscription time (from gift card)?

In my account it says "Your subscription will automatically renew on 9/19/17 and you'll be charged 9,99 €"

In "Premium for Family" in the Account Settings, I can only see the price of 14,99EUR, so my bouhgt time till September will expire?

Thanks & Regrads,

Matze

[MattSuda]

Hey @Matze8

When you switch to the family plan, the remaining amount of premium time you currently have will be put on hold. You will then be charged the monthly rate for the family plan. If you ever decide to cancel the family plan and go back to the regular premium as a single premium subscription, the remaining time left should resume. It works like this because the family plan cannot be combined with gift cards or other offers/discounts.  Sorry for any inconvenience.