[Connect] premium link setup issue

[edan-chiang]

Hi all,

My family wanna to join my premium group, but can't join in that.

that is always need login and type address and login and.....

what's wrong with this??

could you kindly help to fix this issue, thanks.

[Leonardo]

Hi @edan-chiang!

Welcome to the Community.

As part of our Terms & Conditions for the Premium for Family, all members must reside at the same physical address.

All you need to do to accept the invitations, is to enter the same address you've typed in, when you first signed up for the Premium for Family plan.

If you're still struggling with these steps, we'd recommend you get in touch with us via this contact form. You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.