Credit card not accepted

[#1]

Just signed up for a premium family account and I get a message back that credit card payment not accepted.

I checked my credit card info, my cc account and everything is in order. There is no reason for it to not be accepted.

[Bittencourt]

Hi there, welcome to the Spotify Community!

I'm sorry about that. Could you please try again, this time using a different browser in your computer? Clearing the cache or using an anonymous window might also help.

Let me know how it goes!