Help Wizard

Step 1


DUO doesnt accept the invitation !!!

DUO doesnt accept the invitation !!!

I changed my country and now I am living with my girl friend and I changed my plan to duo but when I sent the invitation to her , she opened but there is a message said that you have to be in same address even me and her have the same address but it is still not accepting the invitation !!!
2 Replies

Hey @RavenOfDeath,

Thanks for reaching out.

As a first step, we'd recommend checking if the country settings in your accounts match and that your girlfriend is entering the address correctly.


If it still doesn't work, try re-entering the address in your Duo manager account.

We hope this helps. Keep us posted.

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Yes I Let her to open my spotify from home from same wifi modem then accept the invitation

But it is such bad feature to force me do this step

If we are not same in same house for social reasons then I cannot use the Duo feature!!

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