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Don't remeember area code

Don't remeember area code

Hello there!! i'm writing to you because i have premiun, and my mom pays the family plan but from my account. the deal it¿s that a few moths ago, sopify emailed me telling me that the members of my family needs to re enter the area code, and my mom and i can't remeember what area code we entered. i want to know how we can know this. tx!!

1 Reply

Hey @PiaAdan


Unfortunately, for the time being, it’s not possible to check the address registered on an existing Premium for Family subscription.


If you move, or don't remember your address details, you need to create a new account, subscribe to Premium for Family on that account, and cancel the subscription on your old account.


After that, contact customer support, and they'll transfer your playlists from your old account to the new one.


Hope it helps. 🙂

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