Premium - Family
PC (Windows), iphone X, Iphone 7 ( latest IOS )
My Question or Issue
Hello, I have upgraded my account from premium to premium family and am trying to add my wife and daughter to that plan by sending an invitaion to their e-mail, however the invitation is not received.
I have tried to resend multiple times, also have tried to cancel and send again. The e-mail addresses are correct. Is there any other way to add family members or how can I contact support to solve this issue?
Solved! Go to Solution.
You can try sending the invites to an alternate email address. The email address doesn't need to be associated with any Spotify account. I also recommend checking the spam/junk folders.
Let me know how it goes.