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Error when confirming home address for family plan to add my wife

Error when confirming home address for family plan to add my wife

Plan

Family Plan

Country

United States

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I keep trying to verify my address and I'm getting an error. I  just upgraded to the family plan so that I can add my wife. It takes me to the address section- I type in our home address hit verify then confirm and I keep getting this error. "There was a problem-please try again" Help please 🙂

 

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2 Replies

I was able to change the address, but when I send the link to my wife and she clicks on it, it says it's expired? I've sent 4 different times with same result

Plan

Family Plan

Country

United Kingdon

Device

Dell Ultra book

Operating System

Windows 10 Enterprise

 

Just upgraded to famliy plan and the same issue, same error.

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