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Error when trying to get registered for Google Home

Error when trying to get registered for Google Home

Plan

Premium (family)

Country

UK

Device

MacBook pro

 

My Question or Issue

Hi there,

 

I am an active Spotify Family subscriber, have been for the past few months. I wanted to register to get the Google Home Mini, but when I click on the link that says "Already have Premium for Family? Get your Google Home Mini" the website shows an error. I tried different browsers, no luck. Any ideas?Screen Shot 2019-03-22 at 13.19.02.png

 

Reply
3 Replies

Hey there @newwwt,

 

Thanks for posting and welcome to the Community!

 

In this case, we'd recommend giving it another try later.

 

If that doesn't do the trick, we'd also suggest trying another time from an incognito or private window in your browser.

 

Let us know how you get on 🙂

KaterinaModerator
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Im having the same issue as the op. Ive tried through chrome, bing, in and out of incognito aswell to no avail

Hey there @milesfuller88,

 

Thanks for reaching out and welcome to the Community!

 

Just to confirm, were you able to redeem the offer here while logged in on Spotify?

 

If you're still having troubles seeing that error message, we'd suggest giving it another try and letting us know how it goes.

 

Keep us posted 🙂

KaterinaModerator
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