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Famille Prem : retrouver le mail et password d'un membre

Famille Prem : retrouver le mail et password d'un membre

Bonjour

Depuis le crash de Spotify, tout le monde a pu se reconnecter à son compte à l'exception de ma jeune fille... Impossible de retrouver l'adresse mail et le mot de passe que nous avions renseignés.

Dans mon profil je vois bien les différents comptes, mais je n'ai pas au détail (mail / mdp / etc)

Comment retrouver ces infos pour la reconnecter ?

 

Merci à vous, Éric

 

 

 

Planifier

Famille Premium / France

 

 

Reply
1 Reply

Hey, @Ricocco78 
Welcome to Spotify Community and thanks for reaching out here!

First of all, sorry in advance for replying in English... 
Well, you cannot find that kind of information (email address or passwords) from the other family members of your Family subscription on the management page.
However, maybe it would be useful to try the following to find the missing account of your daughter:

Please, try it and let me know how it goes...

 

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan

LuanSpotify Star
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