Family Account disabled due to location issue

[AyaJaff]

Plan

Family Subscription 

Country

Device

iPhone 8 

Operating System

(iOS 10, emui) 

My Question or Issue

My dad, sister and I have been kicked out of the Family Plan my mom set up for all of us. When we try to sign up for it again using a different invitation link we still can't access the plan. In a previous email in my sister Spotify mentioned that they can't verify my location. Please help. 

[Maxim]

Hey @AyaJaff,

Thanks for reaching out.

Can you please post a screenshot of the email that your sister has received? 🙂