Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family Account signup issues - possibly double billed

Family Account signup issues - possibly double billed

Hi I tried to sign up for a family account, I filled out the payment information and signed up, I filled out the address form and when I tried to invite my brother it wouldn't work, error message. When I looked at my username it was a long string of numbers and letters like "am2asdfkxjdalsdjfas" or something i logged out and logged back in as me and my family info and premium wasnt there. I went through the process again and it seems to be working for my account. I am worried I will be double billed for the first strange signup.

Reply
0 Replies

Suggested posts