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Family Plan - Kids Echo speakers keep connecting to Spotify on my iphone

Family Plan - Kids Echo speakers keep connecting to Spotify on my iphone

Plan

Premium

Country

UK

Device

iPhone 8

Operating System

Not sure

My Question or Issue

When using spotify some time my children's Echo speakers connect to my phone, cut off my music and start playing theirs.  I try to "forget" their devices but they keep coming back.  Is there a way to resolve this please?  

Reply
1 Reply

Hey there @RVS6,

 

Welcome to the Community!

 

To start, we recommend logging out of your account everywhere via the Overview Page here to make sure your children are not accidentally logged into your account. 

 

You can also check out the steps in this support article from where you'll see how to link/unlink Spotify to different Alexa devices via the Alexa app.

 

Keep us posted and let us know if you have any questions 🙂

IvelinaModerator
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