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Family Plan identifies me wrongly

Family Plan identifies me wrongly

Hi

 

I have invited my wife to our family Plan. My username is querolus. She received an Invitation to join "Julio Espera" 's account, someone that we don' t even know. After a while, when Spotify cannot confirm that she is in my plan, her Spotify stops working

 

Could it be that someone called Julio Espera ansaliving in our current home had also a Spotify account and Spotify identifies him as the true holder of my Family Plan?

 

How can we solve this? 

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